Privacy Policy

1. Introduction

Helio Intelligent Business Solutions Limited ("we", "our", or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Information We Collect

We collect the following types of personal information:
- Names
- Email addresses

This information is collected through our website when you contact us or request our services.

 

3. How We Use Your Information

We use the personal information we collect solely for the purpose of providing our IT consultancy services. This includes:
- Communicating with you about our services
- Delivering the services you have requested
- Managing our client relationships

 

4. Data Sharing

We do not share your personal information with any third parties.

 

5. Data Retention

We retain your personal information for a period of 7 years after the end of our business relationship. This is to comply with legal and regulatory requirements and to maintain accurate business records.

 

6. Cookies

We use only session cookies on our website. These are temporary cookies that are erased when you close your browser. They do not collect or store any personal information.

 

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:
- The right to access your personal data
- The right to rectify inaccurate personal data
- The right to erase your personal data
- The right to restrict the processing of your personal data
- The right to data portability
- The right to object to the processing of your personal data

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

 

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

 

Email: admin@heliosol.co.uk

Helio Intelligent Business Solutions Limited
57 Brantwood Avenue
Blackburn BB1 3LY
United Kingdom