Terms and Conditions for Helio Intelligent Business Solutions Limited

1. Introduction
These Terms and Conditions ("Terms") govern the provision of IT consultancy services by Helio Intelligent Business Solutions Limited, a company registered in England ("we," "us," or "our") to our clients ("you" or "your"). By engaging our services, you agree to be bound by these Terms.

 2. Services
We provide IT consultancy services, including but not limited to:
- IBM Planning Analytics design and build

- Solution Architecture
- Project management

- Data cleansing, preparation and migration

- Data reconciliations
- SQL development
- Report building

Our services are provided on a business-to-business (B2B) basis.

3. Scope of Work
3.1 The specific scope of work for each project will be detailed in a separate Statement of Work (SOW) or Project Agreement, which will form part of these Terms.
 

3.2 Any changes to the scope of work must be agreed in writing and these changes will form part of these Terms.

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3.3 Unless agreed otherwise in the SOW, costs will be invoiced on a time and materials basis. Cost estimates provided in the SOW are indicative only.

4. Intellectual Property
4.1 Pre-existing IP: Each party retains all rights, title, and interest in and to its pre-existing intellectual property.

4.2 Project IP: Unless otherwise agreed in writing, all intellectual property rights in the deliverables created specifically for you as part of our services will be assigned to you upon full payment of our fees.

4.3 Our IP: We retain ownership of all intellectual property rights in our methodologies, processes, know-how, and tools used to provide the services.

5. Confidentiality
Both parties agree to keep confidential all information obtained from the other party during the course of providing or receiving the services, except as required by law or with the prior written consent of the other party.

6. Limitation of Liability
6.1 Our total liability under these Terms, whether in contract, tort (including negligence), or otherwise, shall be limited to the total fees paid by you for the specific project giving rise to the claim.

6.2 We shall not be liable for any indirect, consequential, or special damages arising out of or in connection with our services.

6.3 We maintain professional indemnity insurance coverage of £250,000. A copy of our current insurance certificate is available upon request.

7. Payment Terms
7.1 Our fees and payment schedule will be specified in the SOW or Project Agreement. Unless agreed otherwise, costs will be invoiced weekly in arrears.

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7.2 Any changes to the scope of work must be agreed in writing and will incur additional costs.

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7.3 Out of pocket expenses such as travel and accommodation incurred in the provision of the Services will be invoiced separately.

7.4 All invoices are due within 10 days of the invoice date, unless otherwise agreed in writing.

7.5 We reserve the right to charge interest on overdue amounts at the rate of 4% above the Bank of England base rate.

8. Termination
Either party may terminate these Terms or any ongoing project with 30 days' written notice. You agree to pay for all services rendered up to the date of termination. For the avoidance of doubt, the date of termination is the date specified in the notice which must be at least 30 days after the date the notice is served.

9. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective upon posting the revised Terms on our website or providing them to you directly.

11. Contact Information
If you have any questions about these Terms, please contact us at:

Helio Intelligent Business Solutions Limited
57 Brantwood Avenue
Blackburn BB1 3LY
Email: helen.heaton@heliosol.co.uk
Phone: 07444 437836

Last updated: 27/08/2024